Privacy Policy
Last updated: August 24, 2026
Who controls the information
Legal Trademark Office LLC, a Virginia limited liability company, operates this website and is responsible for the personal information described in this policy.
Information we collect
Depending on how you use the website, we may collect contact details; trademark owner, mark, goods or services and filing information; account and portal activity; communications and uploaded documents; order, receipt and transaction records; and device, browser, IP address, cookie, advertising-attribution and website-usage information. We do not intentionally request information that is unrelated to providing or securing the service.
Where information comes from
Information comes from you, an authorized person acting for you, your use of the website, service providers that help operate the service, and public government trademark records when needed to support an order.
How information is used
Information is used to communicate with you, prepare requested services, process payments, maintain records, improve the website and attribute advertising conversions.
When information is disclosed
We disclose information only as reasonably needed to provide and secure the requested service. Recipients may include Google Ads for advertising attribution, Zoho CRM for lead and customer relationship management, our payment-gateway and card-processing providers, and vendors supporting hosting, databases, email, customer support, analytics, security and professional services. Information may also be disclosed when required by law, to protect users or the service, in connection with a business transfer, or with your direction or consent. We do not sell payment-card information.
Public trademark records
Information submitted in a trademark application—including certain owner names and addresses—may become publicly available through government records. We will explain filing information before submission.
Cookies and advertising
We use cookies and similar technology for essential functionality, Google Ads conversion measurement, analytics, session replay and customer support. These technologies may collect device, browser and website-usage information as described in this policy. Advertising and analytics settings may be limited through available browser or device controls.
Payments and security
Card details are tokenized by our payment gateway and are not stored by this website. If you choose to save a payment method, the payment provider retains the card credentials in its secure vault and we retain only the vault reference, transaction identifiers and consent record. We use administrative, technical and organizational safeguards designed to protect information, but no internet transmission or storage system can be guaranteed completely secure.
Retention
We retain information for the time reasonably needed to deliver services, maintain application and transaction records, meet accounting or legal obligations, prevent fraud, resolve disputes and enforce agreements. Retention depends on the type of record and purpose. Information is deleted or de-identified when it is no longer reasonably required, subject to legal and operational exceptions.
Your privacy choices
Depending on your state and applicable law, you may request access to, a copy of, correction of or deletion of personal information, and may request information about certain disclosures. You may opt out of marketing using the message instructions. Some rights are not absolute, and application, security and transaction records may need to be retained. We may verify your identity and authority before completing a request and will not discriminate against you for exercising an applicable privacy right.
Authorized requests and appeals
Where applicable, an authorized agent may submit a request with evidence of authority. If a privacy request is denied, you may ask us to review that decision through the same contact method. We will explain the result subject to applicable law.
Children
The website and filing-support services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 through the service.
Policy changes and contact
We may update this policy as our practices or legal requirements change. The current update date appears on this page. Privacy questions and requests may be submitted through our contact page or mailed to Legal Trademark Office LLC, 2121 Crystal Dr, Arlington, VA 22202, USA.
After an order is placed, our team uses the contact information provided with the application to send confirmation and service updates.